Privacy Policy

This Privacy Policy explains how SimulatorFich ("we", "us", "our") collects, uses, and protects your personal data when you use our website and services.

Data we collect: account details (name, email), usage data, communications preferences, and support messages.

How we use data: to provide and improve the service, enable authentication, process subscriptions and payments (where applicable), send service and product communications, and comply with legal obligations.

Legal bases (GDPR): consent, contract performance, legitimate interests, and legal obligation.

Marketing emails: sent only after you opt in. Every message contains an unsubscribe link. We do not use purchased or third-party lists.

Email delivery: we use Amazon SES. Our domain is verified and configured with DKIM for message integrity and deliverability.

Data sharing: with processors (e.g., infrastructure, email) under appropriate agreements. We do not sell personal data.

Data retention: kept as long as necessary for the purposes above or as required by law, then securely deleted or anonymized.

Your rights: access, rectification, erasure, restriction, portability, and objection. You may withdraw consent at any time without affecting prior lawful processing.

International transfers: where applicable, safeguarded by standard contractual clauses or equivalent mechanisms.

Cookies: see our Cookie Policy.

Contact: support@simulatorfich.onl.